My wife loves the massage reclining chairs and relaxing in front of the fireplace. reality we haven't missed any of those superficial I would not look at a new one from this company, as soon as the warrantee is up all the problems show up. It was so bad that I thought it was a prank or they had purposely done it this bad! We were offered $10,000 less for unit than what we paid by dealer because they could see a lawsuit brewing which was not cool considering it was defective from day 1 and they have put us though hell, but when We asked for them to put it on paper and not just a sticky note he said ok went inside then came back out empty handed and told us that he had been advised not to. Had Highland Ridge continued building trailers like this, with 5th wheel-like construction one can only imagine where the quality and amenities could have gone. Some of the screws that hold the awning on also were stripped out. Decals all faded and some peeling off. Bought brand new 2020 42 ft 374 MBH Worst camper ever! If the gear box is broken I know of no way to close the sideout. However, on our last trip the entertainment center, with our factory installed TV and audio systems separated from the wall while traveling. Toy hauler is nice and I have problems with the doors and a dump valve, king bed models are designed regardless of who made Highland Ridge towables are renowned for how easy they are to tow. issue how often are you going to deal with them? Heater didn’t work day 1! So with Read online what issue could be repaired myself. While hitting the open road and exploring the country in a…, Most recreational vehicle users have historically confined t…, Online RV Insurance Quotes Bottom side molding all pulled away from coach needed repair. Our experience with the repair facility is what makes us looking to own another Highland Ridge product. toy hauler that have the same internals just questions. We installed a Reese Sidewinder king pin so a short bed truck can make those tight turns without worry. craftsmanship issue. Replaces the tires ASAP! Highland Ridge RV. They strive to exceed expectations on service, quality… rv … I love the front living room arrangement for this rv. Miss-installed which caused premature ware. Was told the decals on the front which were silver are now faded to almost black were out of warranty after a year. for five hours. I do not recommend this RV. Highland Ridge Rv ranks 100 of 436 in Auto category. What you all have to realize The first year I had the RV was a lost summer as RV was unusable with stuck waste valves and faulty electrical and unable to get dealer assistance for several weeks. It has been used every day for past 3 years and no problems. The bedroom yo can’t walk on both sides of the bed and I have it slid as far over so I can use one side. The blowouts destroyed the fenders, among other things, costing me approx $900 to replace. 2500 to 3000 dollars to replace the floor in the slide. Open Range as a part of Highland Ridge … Page 14: Highland Ridge Rv Customer First Emergency Roadside Assistance & S arranty ervice Ridge RV Travel Club, you will find new ways to enjoy your RV and make friends all across the country. All under warranty. Highland Ridge RV was founded with passion for innovation and a drive to make a better product using advanced technologies in construction materials … ", "Stay away". But after using it I found the craftsmanship and quality control are really horrible. and I replaced one myself. ", "Stay away". This unit has never left the pavement other than inside a rv park. tv's included in the garage or bedroom but in Floor plan is spacious and quality construction is evident. There was only the TV, audio system, a half dozen maps and a hand held GPS inside the entertainment center. ", "Looks like Open Range is a good brand. In closing neither me nor my wife are in any I would never and will never consider buying a Highland Ridge RV of any kind. factory, but unless you have a serious structural Highland ridge not so good. We have had more water leaks than should happen. To me quality control and warranty support is the main separator between RV manufacturers. And everything has been wonderful works great, I love the bathtub! They just did things without even telling me, just things that I am still finding that they did that was not expected. Having to sell due to health issues. My unit has had to be repaired at the headquarters in Indiana and the service department went out of their way and went overboard in the repairing of our unit. that it was during our winter thaw I didn't bother Highland Ridge … I bought this unit because I heard of the good quality and customer service of Highland Ridge. I am unable to move my slide in due to the issue. Remember who owns Highland Ridge is the same company date. There are a few companies that only produce 5th Wheels like Redwood. We do have There is no water damage,no leaks. Most importantly, it's about giving you the assurance of an enjoyable trouble-free RV … Highland Ridge RV was founded with passion for innovation and a drive to make a better product using advanced technologies in construction materials … They are only offering this because you will have your RV in the shop more than you will get to use it. The seating area was expansive a s allowed several combinations for seating and tables . Highland Ridge Rv ranks 100 of 436 in Auto category. It's building RVs that are rooted in the needs and suggestions of our customers. I have found many miner problems that were put together that way from the factory. I warned a friend who also purchased a similar model. To discredit Highland Ridge (jayco) every way and chance i get. Recent recommendations regarding this business are as follows: "Make sure that your warranty covers manufacturer defects in the FLOOR in addition to the other provisions. Enough room inside for us, the kid, and dog. Poor quality, never will I buy an RV from Jayco Open Range again. Full Specs and brochures for the 2018 Highland Ridge Open Range 3X 3X387RBS. Highland Ridge RV has options for every type of fifth wheel camper with lite, full-profile, and luxury models. The floor is peeling away from the wall they caulked it to the same day we got it back! Highland Ridge RV. Highland Ridge RV has the motto "Own the Outdoors" and keeps that motto in mind as they work to provide the best in recreational vehicles. Highland Ridge RV was … cabinet accent lighting, the lighted stove knobs, or I had the dealer replace 2 motors and gear boxes because the high torque motor destroyed the gear boxes used to move the cables. very spacious and comfortable A fireplace for cold mornings Lightweight easy to pull! The kitchen area had a great layout with a gorgeous island . Highland Ridge RV was founded with passion for innovation and a drive to make a better product using advanced technologies in construction materials - all at an affordable consumer price. Not to mention screws coming out of the floor that hold the couch. The bathroom was huge in this particular trailer and with two opposing slides in the living area it made the trailer seem huge inside too for its size. Highland Ridge RV is proud to be associated with a company that shares our same commitment to great quality, integrity, vision and values. We originally bought a king model because with it till this week. I owe it to purchasers to check these items for themselves before purchase. toy haulers. With options for every RVer, the Open Range line from Highland Ridge delivers class-leading spacious designs and superior build quality. any of its subsidiary's, such as Open Range, Jayco, lines behind the pass through (basement) it is an I would not recommend buying a Highland Ridge. things. The quality and construction were ok, better than most I would say. Next visit it miraculously wasnt that anymore and they shimmed a piece of wood to stop the popping sound! Great floor plan and quality materials where used. The big one though is the roof. My biggest complaint is the same as any possibly contact through here for additional We installed a satellite dish to be used when the rv parks have poor TV or has poor programming. There … Then came the issue with the frame starting to rust. Yes, it was chilly in the mornings but The air conditioner was not properly installed or supported on the interior. I wish I new then what I know now. They strive to exceed expectations on service, quality… Buyer Beware! about this coach. So I'd There are so many big issues to list! I had my previous RV, a different make for 15 years without flooring issues. In June 2016, Thor acquired Jayco, which includes strong subsidiaries such as Jayco, Starcraft RV, Highland Ridge and Entegra Coach, including brands like Jay Flight, … other full time coach owner and that is that the Compare Jayco and Grand Design Rv pros and cons using consumer ratings with latest reviews. When Highland Ridge “Jayco” was contacted, they say it’s a cosmetic issue and won’t offer any type of repair. We never leave the awning out when we are gone or if the wind comes up! Oh last summer we also had issues with the fans for I bought this 216RBS new in Huntsville, AL, at the time, I had researched extensively for a small but spacious trailer, especially the bathroom and shower...Im 6'3" and need some room. Having an additional half bath was awesome . I later found out that the gear boxes were all I needed to replace. Air conditioning if its too hot Great Awning with lights for There is Just no Build quality … No, I may not have the fancy above Recommendation, Replace the cheep Chinese tires! with electric heaters in the living room and garage Easy to use and could not not be happier with our purchase. Highland Ridge is a subsidiary of Jayco, which is owned by Thor. Black water release valves stubborn and two separate waste discharge systems are needed. I kept this RV parked in one spot In May of 2018, I purchased the above-captioned travel trailer from Butler RV in Butler, PA. My family was thrilled to buy this gorgeous trailer. The convection heating system is awesome and when hot outside, the max air feature is a real treat. hope that this review shines some light for some new We had to fight tooth and nail to even get them to pay to try and have it fixed. You will love it! I wish I new then what I know now. 2017 was the last production year of the 100" wide body trailers, after that, Jayco bought Highland Ridge based on my research and everything got a few inches narrower. sitting around in the evening Plenty of cupboard and closet But to my Highland Ridge RV is proud to be associated with a company that shares our same commitment to great quality, integrity, vision and values. They build … that builds Seismic. remembered about stickers cracking and peeling ours The size of the MBR was amazing along with the full bath. Additional information on the Highland Ridge RV Owner’s Club can be found at www. We are just a family that want I purchased this RV new and I feel I have a responsibility to let people know my experience. So in reality please people Of course the TV was destroyed. The RV is user unfriendly in terms of water valves locations (crawl into a storage compartment and pull out a drawer to try reaching valves.) Listen up RV manufacturers. Smelt something smouldering in the middle of night, I ran to that same vent and saw styrofoam melting with a small flame! Everything was built by incompetent workers. craftsmanship. negative. Of course the dealer failed to mention that so it cost me a lot more. This past week we traveled to Virginia to experience water leakage above the dining table, the black seal around the dinette tip out to dangle while being pulled, the air conditioning unit not working correctly, the refrigerator leaking water onto the floor and now the roof is higher on one part causing water to drain down the side of the camper and not through the gutter, outdoor speaker wires are loose, the panel door next to the couch was not attached. We love the floor plan! Especially the 50 inch tv. We have been trying to get it fixed for 2 years and now it has started to ruin the roof. different craftsmanship. When he inspected his center he found that the screws were already separating from the wall. don't just consider a toy hauler such as Momentum, That’s your entry doors are very convenient! Find something else to buy. We’ve had our Roamer 5 years,and have been full time living in it on the road for the past 2 years. However, that was short-lived. If I could give this camper a -100 I would. It is a hard decision with I read that they now have a 3 year warranty on their RV's. sail switch. Cabinets falling apart just after 3 years. Well it didn’t it made it much worse and then caused a huge line with a 1.5 inch virtcal hump on master bed floor that trips you every time! coach and besides that the Furrion tv that comes My 9 year old boy could’ve fixed it better! the queen we looked at sold the same day we came to Edit Listings MyRVUSA Sell My RV! In august 2017 we became (at the time) proud new owners of our new fifth wheel. Customer service said no and wouldn't even talk with dealer about the issue. We are at a stationary location at the moment I love this RV. Since I live close to the factory I took it back there for replacement of a Fantastic fan replacement. Highland Ridge RV was … Molding fell off inside repaired myself. has been in the Utah heat and we have no sticker No hassle. working (Thomas Payne theater seats), not a Highland Has a king bed and lots of closet space. 2021 Highland Ridge RV's Formerly known as Open Range RV Co. before it was acquired by Jayco Corp., Highland Ridge RV is based in Indiana and produces an … We are not the type of people to sue or threaten a lawyer, we’re good honest hardworking people, but at this point we don’t have much choice! Then in 2019, the Power Tongue Jack needed to be replaced. absolute rats nest. . Now the slide that has the dinette and recliners on it. and have had no craftsmanship issues what-so-ever. A year and 7 camping trips in we are extremely satisfied with the overall quality of the unit. Our blend valve (LCI component) Shortly after our first trip out, we noticed water leakage around the tip out near the stove. Overall, I'm happy with my Open Range Light 216RBS, it was constructed very much like the 5th Wheels of this vintage, I'm kind of sad that this building concept was not continued, some people actually do want a small very high quality travel trailer and they are not built like this anymore. all of that being said, we absolutely love our coach and come to terms with is do you want a $65k or $85k space. i mentioned a few items that I knew needed repair but they found other things that could be repaired as well. Spring of 2020 This review is towards the customer service at Highland Ridge. Highland Ridge RV has the motto "Own the Outdoors" and keeps that motto in mind as they work to provide the best in recreational vehicles. Remember my Highlander has Never buy from a company that will not stand behind their product. Corp. has announced the release of its 2…, If you are looking into to get into a Class B motorhome bu…. craftsmanship when it comes to the wiring and water but we also still do our traveling camp trips with supposedly exceptional customer service at the New 2021 Highland Ridge RV Silverstar SF376FBH, 5th Wheels For Sale in Kyle, Texas Explore USA RV Supercenter - Kyle 1186385-K3234 Highland - View this and other quality 5th Wheels at RVT.com … We have taken it out at least a dozen times Good materials but poor execution on the build. Ridge craftsmanship. It was installed a inch too far over so it snapped randomly at no fault of ours! issues. I like the light weight compared to the Cardinal we had before so I am able to tow a utility trailer with a OHV behind the 5th wheel. The trailer is now out of warranty. The Accu-Slide system for the slide outs, in my opinion, are trash. And the outdoor kitchen! had typical issues such as the heated seats quit First the bedroom slide. I for one am willing to pay for quality, Im just not willing to pay for Airstream quality… Floor plan is ok, but look deeper. I have done most repairs as hauling coach 25 miles for repairs then driving home then back is not feasible. This camper is a lemon! Thor Industries – the parent company of more than a dozen RV subsiduaries –purchased Jayco Inc. for $576 million in a cash deal that includes the acquisition of Jayco, Starcraft RV, Highland Ridge … The Open Range brand is equal to a cadillac as far as quality and upgrades from the factory, it can be towed by a half ton truck with no problem, very spacious interior, well designed kitchen, three TV's one outside, great awning size. though. Had our new toy hauler for 18 months. Then a Highland Ridge RV is perfect, because these campers are tested in zero-degree chambers (that’s 0°F!) Doors would not close and had to reattach door jams. Turns out it was the sail switch. The user Manuel is fully inadequate. the exact same components as the higher dollar value All things considered, you cannot go wrong with either brand, all you have to do is to make sure you get an appropriate RV model. Highland Ridge RV was founded with passion for innovation and a drive to make a better product using advanced technologies in construction materials … still did not freeze within our coach. My wife and I bought our Highlander May of 2019 Voltage, or Seismic. Not one major problem,and the problems we did have was under warranty and taken care of expediently every time, no questions asked. I would never and will never consider buying a Highland Ridge RV of any kind. Dealer also cut perfectly good wire in underbelly trying to figure out why he wasn’t getting power then after he cut cords to water pump and got power he realized he didn’t run it to inverter box! We especially love the large master bath. This unit was a dud right out of manufacturer but I think the dealership is responsible for all the shotty botched work and mistakes they made! estimate we have at least 5k miles on it so far. 2021 Highland Ridge Mesa Ridge Limited MF295BHS, 2021 Highland Ridge Silverstar Limited SF291RLS, View all 2021 Highland Ridge Travel Trailer. Highland Ridge (jayco) have done nothing to help us out. I have owned other RV's and this unit is right up there with the best. Horribly built, Chinese crappy material, fake stainless steel, heater vents full of Debris! This was our dream, to own a fifth wheel and travel around the country. I would not have bought this if I knew all the problems. for the water heater bypass failed last October in a it. This was our dream, to own a fifth wheel and travel around the country. Very good company. Highland Ridge RV is proud to be associated with a company that shares our same commitment to great quality, integrity, vision and values. Hydraulic levelers would not work on first trip had to manually retract one with ratchet. Very poor craftsmanship. Available in both travel trailer … We put a road Road Master on our truck and it pulls like a dream. J ayco vs. Forest River, no brand have a superiority when it come to quality. We just bought this 5th wheel use. Highland Ridge Open Range Ultra Lite Travel Trailer. Dealer cut out around vent and left styrofoam in vent along with the wood and metal shavings from factory and a malfunctioning heater that melted floor and sent it back home to a family like that! heated hoses but that was it at the time. I have installed smart tv's throughout our Had Highland Ridge continued building trailers like this, with 5th wheel-like construction one can only imagine where the quality and amenities could have gone. Formerly known as Open Range RV Co. before it was acquired by Jayco Corp., Highland Ridge RV is based in Indiana and produces an impressive line of travel trailers and fifth wheels. People complain about not being the coach. Just poor quality in design. “Defect in material and workmanship”, I have a unit I purchased new in January 2019, my slide seals have already gone bad (deteriorated) and while checking them I find a crack going up from the corner of the rear bedroom slide out cut, heading towards the roof. Highland Ridge RV is proud to be associated with a company that shares our same commitment to great quality, integrity, vision and values. considers to be three of the nicest toy haulers. We previously owned a Forest River Flagstaff camper and never had one issue until we had the camper for 12 years. Sleeps 1 - 10 ; Length 26' 7" - 33' 3" ; Weight 5450 - 6815 lbs; Product Details For two years and loved everything about it . comers to the RV market. Also regarding another review I just There are two gripes I have with this particular trailer, first, while the bed is a true queen, its a tight fit, wish they had added a foot or so to the length and gave me some room at the foot of the bed. Overall quality seems sturdy through the first year of ownership. or Thor by any means. We have a Ford F-150 4 4 with 5.4 liter engine. Find the best companies in Dealers category: Grand Design Rv and Jayco, Grand Design Rv … Well the kitchen is great big stove and a big combo fridge. Only on half bathroom they broke sink underneath fixtures and left it leaking everywhere, and put in a shattered vent when it wasn’t broke before! I used this often on for three years. I for one am willing to pay for quality, Im just not willing to pay for Airstream quality, their largest trailer seems small to me in comparison. As a roomier alternative to travel trailers, Highland Ridge’s fifth wheels include high-quality … Warranty isnt good ours is just falling apart every where not worth buying cheaply made and over priced our ac units went out after only having it a month our slide is falling apart whenever we had warranty work done they kept it for weeks dont buy one there junk. Go with G rated tires! 2015 Highland Ridge Mesa Ridge MF376FBH Reviews, Prices, Specifications and Photos. RV is 38 ft. Long w/3 slide outs, 2 ac units. Does not diagram accurately or provide coherent instruction. New heater put in and it melted bathroom floor! RV Insurance is a critical …, Lance Camper Mfg. The overall rating of the company is 1.6 and consumers are mostly dissatisfied . We were told that our vacuum bonded seal floor was bad in master and they couldn’t fix only manufacturer can. digit temps and no heater to heat the underbelly, we I can be found on social media or Its been vert easy to maintain and enjoy this unit. Awning arm snapped missing my head by 1/4 inch and with such force it bent the arm elbow sideways 2 feet touching the dining Rm window! When you pay $33,081.05 for a BRAND NEW RV, you expect that it to have better quality than a pre-owned vehicle. We have the large shower so we don't feel like we are showering in a phone booth. our furnace (Dometic/Atwood) quit working and being Compare Jayco and Highland Ridge Rv pros and cons using consumer ratings with latest reviews. Easy to live in and plenty of room with huge storage spaces underneath . Easily towable with 5.3 silverado. 2020 Highland Ridge RV Open Range OF374BHS, 2019 Highland Ridge RV Open Range Ultra Lite 2102RB, 2016 Highland Ridge RV Highlander RF337RLS, 2019 Highland Ridge RV Open Range Ultra Lite UT2102RB, 2016 Highland Ridge RV Open Range Light LF318RLS, 2017 Highland Ridge RV Open Range Ultra Lite 31108H, 2019 Highland Ridge RV Open Range Light LF295BHS, 2017 Highland Ridge RV Open Range 3X 309RLS, 2018 Highland Ridge RV Open Range 3X 374BHS, 2019 Highland Ridge RV Open Range Ultra Lite 2410RL, 2017 Highland Ridge RV Open Range Light 216RBS. The construction is very bad. I've had no trouble maneuvering it into camping sites, and all amenities have worked as they are supposed to. point with no skirting at the time of the single They build absolute JUNK!!!!!! With that being said about the furnace We had single Well I have found out from experience that this is NOT the case. In august 2017 we became (at the time) proud new owners of our new fifth wheel. My first 36 ft. 5th wheel was 18 years old. Reviews from Highland Ridge RV employees about Highland Ridge RV culture, salaries, benefits, work-life balance, management, job security, and more. including a trek to the Oregon coast. openrangeowners.com. I use tire pressure monitors to help maintain proper tire inflation and never drive over 65mph. Highland Ridge RV is proud to be associated with a company that shares our same commitment to great quality, integrity, vision and values. We have been full timing in it since that The slide floor has separated in my 3 year old unit and they refuse to even help with costs of repair. Ours is now a queen model to enjoy life and travel at the start of 2021! The floor in a 3 year old unit should not separate. Recent recommendations regarding this business are as follows: "Make sure that your warranty covers manufacturer defects in the FLOOR in addition to the other provisions. 1 year later ( yes they left us like this for a year) the repairs are done, but worse than prior, heater still doesn’t shut off dispite thermostat being set ( new one) and ac turns on half the time instead of heater! We have had 2 blowouts with low mileage on these tires, less than 3500 miles. The overall rating of the company is 1.6 and consumers are mostly dissatisfied . I will also be filing a complaint with the BBB regarding this product. I would expect their build quality to be on par with the rest of the RV industry, … it wasn't as bad as people would think. There are about 20 more massive issues this unit has! Things I didn't even know about. But they still use the same suppliers and basically belong to the same parent companies. I removed it and replaced it with powered, heated, massage electric reclining theater seating, about $1000, but, well worth it. I have had more issues with this coach in 18 months than the other in 18 years. We also purchased the extended warranty for this RV. We’re looking into trading in and yes it will be another Roamer and anyone looking to own an RV should look into them closely... you will not look any further! I regret my decision to purchase their product.