Employee Satisfaction. © Randstad RiseSmart 2021. A layoff letter is used when a company needs to terminate an employee for reasons that were not directly caused by their own action or performance. Sample employee email communication for an employee satisfaction survey. Organizational restructuring is a crucial process in the path of growth for the organizations. This sample termination letter is an example of the type of letter you might write to employees your business is forced to lay off due to economic factors. Here are six other takeaways for communicators from GM's announcement. Get in touch via Facebook or LinkedIn to ask questions and find helpful resources. to develop a communication plan—for example, by providing the template as a . Whether you’re making an initial job offer or welcoming an employee back from an extended leave, here are some samples of what you might say. hbspt.cta._relativeUrls=true;hbspt.cta.load(1610978, '6863c2ae-3fad-45b5-a4f1-f051183f9786', {}); While it’s imperative to get employees on board, engaged, and behind the plan, it’s also important to communicate changes to affected customers and stakeholders. Before implementing your restructuring plans, communicate clearly with your workforce about what they can expect. It is with deepest regret that I must notify you of your position being eliminated from the … I’ve written about How to Manage Your Digital Employment Brand After a Layoff, and many of these principles apply to restructuring, particularly when it comes to communication with your workforce. help executives control the narrative to retain and engage customers and top talent, at half the cost of an internal team. An office of About gc. Face-to-face communication is a sign of respect for the employee and these important topics. restructuring effort, these guidelines are not a substitute for involving subject matter experts referenced in each section and at the end of the document. Successful restructuring and reorganization of an organization require good preparation in advance, good planning which will address all the programmatic needs, support services which are needed to advance those organizational goals, good planning of the workforce and brilliant communication skills. how to ramp up your job search for the new year. Keeping secrets leads to rumors, which lead to people jumping ship. Create collaborative networks and support systems for the leaders placed into new roles and make sure they are not isolated to figure things out on their own. Careers & Internships; Sign Up for GC Updates Communication Plan - Restructuring – Internal Constituents (continued) • Office SLT and Local office staff – Communication will be tailored to each office based on specific Dr. Andreatta explains that there are three categories of people who take part in the workplace change journey. Employees view changes to pay structures with fear, hope and concern March 9, 2016: LIKE SAVE PRINT EMAIL Reuse Permissions. Don’t try to console them too much either. 28. As a company grows and evolves, there are times when team restructuring becomes advantageous. There is a 30% chance it will continue to operate for … The truth will come out one way or another, and it is better for you to control the narrative, and for your team to know they can count on you to be open and honest. Individual employees affected by this change will receive notification directly from their managers. The company is undergoing significant changes but how does this affect the employees? Contractors are expected to comply in all respects with the requirements of any applicable DOE Orders and guidelines regarding announcement of workforce restructuring actions. Related content: How to Build Resilience in Organizations Undergoing Change. If an organization downsizes during restructuring, its operational costs may decrease. Regardless of the reason for restructuring, it’s imperative that your company consider your workforce and the potential impact on your employment brand during the restructuring process. Put together a visual of what the redesigned team will look like, and the responsibilities for each group. If an employee asks “are we restructuring or going to lay off staff?” (and you know that you might have to in the future), be honest. All rights reserved. The job might then entail more phone and electronic communication or other duties the worker can perform from his desk area. Related content: If Change is the Only Constant, Then Let’s Get Better at It. We expect that this initiative will result in the reduction of up to 12,000 positions globally. … In the absence of information, people will fill the vacuum with rumours and speculation. The health of the business requires you to terminate the employment of some of your employees. Effective January 15, we are reorganizing our office. Give employees updates as to how the restructure is progressing, and reiterate important information to ensure that your message is understood. Communication at every stage is the key. In other cases, restructuring may involve the reassignment or alteration of duties within the organization to improve performance or incorporate new technologies. Throughout the restructuring process you can keep some information confidential — but there has to be a good reason. This kind of letter can really help set the tone for new (or returning) employees and make their transition into the workplace a smooth one. Once the plan is solidified, it’s important to engage the workforce as quickly as possible. A lighter touch, they concluded, would be more credible. Encourage open, transparent discussion. Further explain how they are an integral part of the plan moving forward. In some cases, employers restructure jobs simply for the benefit of the employee. If the question points to private information that cannot be shared, be transparent about why you are unable to provide an answer. This toolkit is a working document for those HE institutions seeking communications advice and guidance on strategic-level staffing issues at a time when they are facing significant changes and challenges. resource or cofacilitating a session to develop a plan. General Motors ignored that norm with its announcement yesterday. TO: FROM: DATE: SUBJECT: Office Reorganization. what is outplacement? Reduce cost and risk. With that context, today we are announcing a restructuring initiative that will allow Intel to intensify our investments in the products and technologies that fuel our growth, and drive more profitable mobile and PC businesses. Following are three examples demonstrating effective change management communications at each of the three stages of change. These leaders are your company’s support structure. Make a list of potential FAQs, or the questions that teams and individuals may have, put together answers to those questions, and have them available for team leaders. The decision to undergo an organizational restructuring should not be taken lightly, nor is it a process that happens overnight. There’s no getting around the fact that layoffs can be a huge blow to morale, but handling cuts all at once as opposed to piecemeal terminations can help to lessen any damaging effects. Communications . All staff are asked not to communicate any further with him regarding matters that are confidential to our company. Dr. Andreatta’s work focuses on workplace neuroscience, specifically in the areas of leadership, learning, change and culture. Building transparency and trust that will allow you to keep your candidate funnel full and continue to grow other areas of your business and meet talent demand. Explain the role of employees during the restructuring. Employees, they found, were getting into a productive groove, and might be unsettled by a major overhaul. find out what we can do for your organization and employees. This toolkit is a working document for those HE institutions seeking communications advice and guidance on strategic-level staffing issues at a time when they are facing significant changes and challenges. Though restructuring is potentially tumultuous, the moves you make beyond staff cuts will determine how quickly your organization recovers and is able to move forward. Communication Goals Communication goals are the desired … Verify that correct information relays through all staff levels. Likewise, outsourced operations are usually less expensive than in-house labor. When employing a restructuring communication plan, it’s better to focus on the fiscal health of your company and not the outsourcing. If you want your employees to communicate more effectively, make sure the leaders are doing it first. In all communications, open the door for two-way discussions, and provide answers to any and all questions or concerns. This is one of the many situations where workplace neuroscience and leadership can help. Gentle, but honest. Change: we help executives control the narrative to retain and engage customers and top talent, at half the cost of an internal team. Restructuring is the process of reorganizing a business. The company may dismiss employees, eliminate departments, or close some of its retail locations. For example, records become more accurate and easier to access if a company implements software to manage them. For example, payroll expenses will be lower if the business dismisses some of its employees. To recommend to the Committee, SPT’s proposed changes to the IT and communications departments and note a change of reporting line for committee support staff. When planning a reorganization (more casually known as a “reorg”), follow these steps to help ensure effective communication of the changes, and that things go smoothly: hbspt.cta._relativeUrls=true;hbspt.cta.load(1610978, '18777a13-6812-4db2-931f-6c3acd888a1f', {}); Ensure that you and other key leaders have a full understanding of why the restructure is taking place, and what can be expected moving forward. Sample Page; Testimonials ; Thank you; Facebook ... note hence it becomes a critical skill for the human resource manager to outline the positive effects organization restructuring will have on the employees and their future. If employees know what to expect, why you are conducting the survey, and how they will … For example, payroll expenses will be lower if the business dismisses some of its employees. These changes have been made in response to … We know the media need a headline, and behind the scenes the company probably has done a bit of ‘communication’. It’s about how line managers have been supported to break the news, and how well they have handled the situation. The guidance below is given on the assumption that there are fewer than 20 employees to be made redundant. An initial communication is a good start, but you must continue to communicate with staff on a regular cadence. everything you need to know about outplacement services. The goal isn’t necessarily to soften the blow for your employees, but to help them understand what lies behind your company’s business decisions, and emphasizing that the decisions are not made personally, but emphasizing that your company recognizes the personal impact these individuals have made. 29. And to make it successful, an organization must maintain a strong two-way communication with its employees. Whoever decides to develop a strategic plan for restructuring a department has already asked themselves the most important question: Does this department need to change? can be shared with other staff so they understand … Give employees updates as to how the restructure is progressing, and reiterate important information to ensure that your message is understood. Your staff members are the core of your company. Restructuring is a strategy through which business leaders change the direction of their organization in order to remain competitive. You’d be surprised how many staff members appreciate honesty and how quickly it can starve the rumors. Additionally, when a company eliminates layers of management during its restructuring, communication and decision making often improve. Stating your … how to thoughtfully communicate a company restructure. Don’t put blame on the employee. Be sure to allow time for your employees to ask questions. You take this action with a heavy heart. Communicating about it is essential. Organizational Communications: External Firm, In-House, or Consultant? She has a passion for developing communications collateral, integrated marketing programs, positioning, and messaging. In order for an organization to remain competitive in this fast-moving economy and global climate, leaders have to make decisions that can involve organizational changes, layoffs, and restructures. • Frequent and regular communication during and after the merger. If you receive a question to which you don’t readily have an answer, let the individual know that their question is a good one, but you don’t have an answer at this time and will follow up. Transparency, yes, but about what leads up to a company’s need to restructure, not celebrating the benefits of doing so. In fact, this exact question keeps employees, middle managers and the C-suite awake in the middle of the night, despite the fact that the three groups often differ widely on any solutions. Through purposeful, planned action, you can help to ensure that your team redesign creates the positive changes that you intended. One of the maxims of employee communications is to avoid announcing job cuts or restructuring during the holiday season. The coordination is the first thing that matters in running an organization, and it demands a proper, strategically formed presentation to manage the changes. 3. Redeployment and downsizing For example, you could say this from the letter example above: “Due to these new objectives causing restructuring, we have come to the decision to eliminate positions within the organization. It’s never a good time to discuss layoffs or restructuring, but doing so during the holiday season makes for a bad optic. TEMPLATE: DEVELOP A COMMUNICATION PLAN IN NINE STEPS 4 COMMUNICATION TOOLBOX. In some cases, a contract you have may transfer to a new provider. Linda Castilla is being promoted to the position of office manager. An initial communication is a good start, but you must continue to communicate with staff on a regular cadence. Please also see the Acas guide to handling large-scale redundancies(pdf, 522KB). And if your CEO is presenting, make sure he or she is briefed on how to answer them. Communicate with affected personnel privately, and consider offering them assistance in finding new employment. Her strong collaboration and project management skills allow her to provide value to clients and the Craft Impact team. Notice of Restructuring Nikon Corporation has decided at the Board of Directors’ Meeting held today, to conduct a fundamental company-wide restructuring in order to enhance our ability to generate profits and create value.. 1. Some companies choose to go beyond simple communication and involve a cross-section of their staff in the actual design of their reorg from an early stage in … The goals are to: Improve customer and stakeholder satisfaction. 8 Examples of Restructuring posted by John Spacey, December 13, 2015 updated on February 22, 2017. But maintaining the confidence and commitment of all of the organisation’s constituencies, from the investing public to retained employees, requires a lot more than a new summary plan description. Though you don’t need to repeat what the initial change was, build in follow-up communications with customers in your communications plan to let them know about your early successes to further demonstrate you made a change with your customers top of mind. The largest division of the medical technology company BD, Medication and Procedural Solutions (MPS), needed to simplify its strategy communication to help employees understand how to support it. The bottom line is that company restructuring can be a fresh start for everyone; it can revitalize a company, reinvigorate employees, and allow for greater career growth. Communications . Candor and transparency are important in these communications. You’d be surprised how many staff members appreciate honesty and how quickly it can starve the rumors. If an employee asks “are we restructuring or going to lay off staff?” (and you know that you might have to in the future), be honest. 2. Team restructures require a great deal of thought, planning, time, and work. Employee Communication is Critical The internal communications team made a conscious decision not to hype or oversell the updated strategy. Managers should comment, share, ask questions, answer questions, and offer feedback. Communicating the vision gives people context for the change and helps them to come to terms with it. small business layoffs: taking care of employees at a critical time. 1. Acquisition Communications: Identifying Stakeholder Groups, Four Tips For Minimizing Team Disruption During A Reorganization. General Motors ignored that norm with its announcement yesterday. • Establish clear, well-defined reporting relationships. Here is an example wording for the announcement for staff termination: Please be advised that John Doe was terminated as an employee of our company effective on June 1. Change inevitably leads to uncertainty, and without proper understanding, that uncertainty can cause anxiety and worry. There’s a reason why changes like corporate restructuring can put additional stress on a company’s workforce, and it’s tied into behavioral psychology and neuroscience. TEMPLATE: DEVELOP A COMMUNICATION PLAN IN NINE STEPS 4 COMMUNICATION TOOLBOX. Step 1: Identify your objectives. The following are illustrative examples. You are advised to seek external HR advice. Most of these restructuring plans included layoffs and, in cases like Starbucks, are the result of companies becoming less focused on agility than growth over the past several years. Sign up for our blog updates so you'll never miss out. If appropriate, prepare and issue a press release regarding the change, the goals behind the change, and the positive effects you expect. Communication strategy is a plan to achieve communication objectives. Create a communications plan for rolling out the restructure and associated communication deliverables. Sure, you might have a few employees start looking elsewhere, but they’re likely to be employees who would be looking, anyway or who realize their roles are redundant within the new company structure. Have your managers lead by example. This may apply to internal communications, marketing communications and public relations. Background of Restructuring Nikon’s aim of “Medium-Term Management Plan Update” announced in May 2015, was to become a company capable of sustaining … Lead by Example. The new processes should: Improve information flow, decision-making and communication … 6 tips for a successful job search in the experience age. Improve efficiency; e.g., eliminating redundant approvals. If there may be 20 or more employees ‘at risk’ of redundancy, additional procedures and certain timescales apply. Prepare to be proactive rather than reactive. The term implies a major change as opposed to a subtle improvement. Develop a communications plan and strategies: One of the transition team’s major responsibilities will be to help the organisation develop a comprehensive communications plan. Gentle, but honest. Before King began announcing layoffs, he explained his reasons for the restructuring to the entire company to prepare them for the upcoming change. How to Manage Your Digital Employment Brand After a Layoff. But often, it’s not about the company. If this is the case, TUPE may apply rather than redundancy. Explain, openly, why your company is restructuring. Communications staff should play a role in writing the message, even if it is just proofreading, editing, and offering suggestions for word choices. Be sure to allow time for your employees to ask questions. Notice of Restructuring Nikon Corporation has decided at the Board of Directors’ Meeting held today, to conduct a fundamental company-wide restructuring in order to enhance our ability to generate profits and create value.. 1. In other words, do not simply give directives. A layoff letter should clearly inform the employee that they have been laid off, and explain their next steps regarding … Restructuring is often the result of redesigning our business processes. Unfortunately, no one has the handbook for communicating with employees during the COVID-19 Pandemic, but what follows is a suggested approach, as well as some sample texts that can help you convey the right message at the right time. Likewise, outsourced operations are usually less expensive than in-house labor. Once you’ve done so, communicate to the rest of the team that layoffs were made, and explain any assistance that you’ve offered terminated employees. To sustain and grow in the current market scenario is the motive that lies behind organizational restructuring. 3. Timely and accurate communication with employees is essential. Be aware of some of the--often inconspicuous--challenges that arise. hbspt.cta._relativeUrls=true;hbspt.cta.load(1610978, 'c2f9a7cd-0032-4871-b195-c44b85e1f5a4', {}); Having held marketing roles at AOL, Millennial Media, and T. Rowe Price, Laura has extensive experience in product, content, email, and brand marketing. His communication effort arose a sense of urgency within the company and prepared them to embrace change. If you have questions or need further details, please do not hesitate to contact Human Resources. There are many ways to communicate policies and procedures—staff meetings, employee orientation sessions and one-on-one coaching, for example—but employee handbooks are … Gentle, but honest. One of the maxims of employee communications is to avoid announcing job cuts or restructuring during the holiday season. Communication plays a key role in every merger or acquisition. Examples include: following statutory confidentiality requirements; protecting your employees’ privacy; protecting your business’s commercial position. Examples of announcement of structural reorganisation. Restructuring can be an opportunity to introduce new technologies, for example, so a company can increase its operational efficiency. 15 Organizational Announcement Examples & Templates. Welcome a New or Returning Employee . Here are six other takeaways for communicators from GM's announcement. READ MORE: Psychometric tests - Aptitude (Ability) and Personality Testing. 1000 Independence Ave., SW Washington, DC, 20585. Communications should start well before the engagement survey begins, and it should continue after the survey results have been received. A communications or employee app enables organizations to offer its employees relevant, time-sensitive information such as industry news, announcements, stories, best practices, policies, job postings, events and campaigns that is accessible from anywhere, anytime. Mergers & Acquisitions Integrating the administration, operations, technology and/or products of two firms.